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    Sarah
    KES75,000.00

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    Ruth
    KES92,000.00

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    Iris Luxury Hair is your go-to destination for high quality wigs. From trendy designs to timeless classics, we curate a diverse collection that inspires confidence and honors the strength, dignity and grace of the virtuous woman. With a focus on quality and customer satisfaction, we're here to help.

    For Order Queries 

    :WhatsApp +254740257276

    For Delivery Queries 

    :WhatsApp  +254740257276

    Quick Links

    About Us
    Privacy Policy
    Return Policy

    Follow Us 

    Privacy Policy


    At Iris Luxury Hair, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in accordance with the Kenya Data Protection Act, 2019, and related regulations. By using our website and/or purchasing our products, you agree to the terms described below.



    1. Data Controller


    Name: Iris Luxury Hair


    WhatsApp: +254740257276


    For purposes of the Data Protection Act 2019, Iris Luxury Hair is the Data Controller and, where applicable, Data Processor of your personal data.



    2. What Personal Data We Collect


    We collect the following personal data when you interact with us, place orders, or use our website:


      Name


      email address


      phone number


      Shipping and billing addresses


      Payment information (e.g. card details, where applicable via third parties)


      Account credentials (username, password)


      Order history and preferences


      Usage data (e.g. browser type, device information, IP address, pages viewed)


      Communication records (emails, chat, customer support)

      Optional: photos


    We do not collect or process sensitive personal data (such as health status, bio metric data) unless strictly necessary and with your explicit consent.



    3. How We Use Your Data


    We use your data for the following purposes:


      To process and fulfill your orders, including shipping and payment processing


      To provide customer service and respond to your inquiries


      To send you updates, promotional offers, and newsletters, only if you have opted-in for marketing communications


      To improve our website and services (analytics, performance, usability)


      To verify your identity and prevent fraud


      To comply with legal obligations


    We shall only process your data for purposes which are lawful, fair, and transparent, and for which you have been informed (Data Protection Act section 25). 



    4. Lawful Basis


    We rely on one or more of the following lawful bases for processing your personal data:


    Your consent (for marketing or custom orders)


    Performance of a contract (order fulfillment)


    Compliance with legal obligations


    Legitimate interests (improving our service, fraud prevention), provided these do not override your rights.



    5. Sharing Your Data


    We may share your personal data with:


      Service providers (e.g. payment processors, shipping/fulfillment partners, IT service providers)


      Third parties for marketing only if you opt-in


      Legal or regulatory authorities if required by law


      In connection with business transfers (e.g. merger or sale) under confidentiality


    All third parties are bound by contractual obligations to maintain confidentiality and to use your data only for the services they provide.



    6. International Transfers


    If we transfer data outside Kenya, we will ensure that:


    The recipient country has adequate data protection laws, or we implement suitable safeguards (contracts, binding corporate rules, etc.), or you have explicitly consented.



    7. Data Retention


    We will retain your personal data only as long as necessary for the purposes it was collected, including to:


      Fulfill orders and customer service


      Comply with legal obligations


      Resolve disputes


    Once data is no longer needed, it will be securely deleted or anonymized.



    8. Your Rights as a Data Subject


    Under the Kenya Data Protection Act, you have the following rights:


      Right to be informed – we must inform you how your data is used.


      Right of access – you can request access to your personal data held by us.


      Right to rectification – correction of inaccurate or incomplete data.


      Right to erasure / deletion – in certain circumstances you may request data be deleted.


      Right to restrict processing – e.g. where data is contested.


      Right to object – especially for direct marketing.


      Data portability – where applicable, to receive a copy of data in a structured, commonly used format.


      Right to withdraw consent at any time (for processing based on consent).


    To exercise your rights, please WhatsApp us at +254740257276. We aim to respond within the time frames required by law.



    9. Cookies and Tracking


    We use cookies and similar tracking technologies to:


    Enable basic website functionality


    Analyze usage and improve our site


    Provide personalized content or advertising (only with your consent)


    You may set your browser to refuse non-essential cookies or opt out via our cookie consent tool. Essential cookies required for site function will still operate.



    10. Security


    We implement reasonable technical and organizational measures to secure your personal data against loss, unauthorized access, alteration, or disclosure. Measures include:


      Encryption of sensitive data


      Secure servers and access controls


      Regular audits and security assessments



      11. Children


      Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us so we can delete that data.



      12. Changes to This Policy


      We may update this Privacy Policy periodically. When we do, we will notify you as required (e.g. via WhatsApp or prominent notice on our site).



      13. Complaints, Questions & Contact


      If you have any questions or wish to exercise your data protection rights, or if you are unhappy with how we process your data, you may:


      WhatsApp us at:+254740257276




      By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

      ​

      Note: The Below Element is designed for mobile and tablet views only.

      Quick Links
      About Us
      Privacy Policy
      Return Policy

      Iris Luxury Hair is your go-to destination for high quality wigs. From trendy designs to timeless classics, we curate a diverse collection that inspires confidence and honors the strength, dignity and grace of the virtuous woman. With a focus on quality and customer satisfaction, we're here to help.

      For Order Queries 

      WhatsApp  +254740257276

      For Delivery Queries 

      WhatsApp  +254740257276

      Privacy Policy


      At Iris Luxury Hair, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in accordance with the Kenya Data Protection Act, 2019, and related regulations. By using our website and/or purchasing our products, you agree to the terms described below.


      1. Data Controller


      Name: Iris Luxury Hair

      WhatsApp: +254740257276


      For purposes of the Data Protection Act 2019, Iris Luxury Hair is the Data Controller and, where applicable, Data Processor of your personal data.


      2. What Personal Data We Collect


      We collect the following personal data when you interact with us, place orders, or use our website:


      • Name

      • email address

      • phone number

      • Shipping and billing addresses

      • Payment information (e.g. card details, where applicable via third parties)

      • Account credentials (username, password)

      • Order history and preferences

      • Usage data (e.g. browser type, device information, IP address, pages viewed)

      • Communication records (emails, chat, customer support)

      • Optional: photos


      We do not collect or process sensitive personal data (such as health status, bio metric data) unless strictly necessary and with your explicit consent.


      3. How We Use Your Data


      We use your data for the following purposes:


      • To process and fulfill your orders, including shipping and payment processing


      • To provide customer service and respond to your inquiries


      • To send you updates, promotional offers, and newsletters, only if you have opted-in for marketing communications


      • To improve our website and services (analytics, performance, usability)


      • To verify your identity and prevent fraud


      • To comply with legal obligations


      We shall only process your data for purposes which are lawful, fair, and transparent, and for which you have been informed (Data Protection Act section 25). 


      4. Lawful Basis


      We rely on one or more of the following lawful bases for processing your personal data:


      • Your consent (for marketing or custom orders)


      • Performance of a contract (order fulfillment)


      • Compliance with legal obligations


      • Legitimate interests (improving our service, fraud prevention), provided these do not override your rights.


      5. Sharing Your Data


      We may share your personal data with:


      • Service providers (e.g. payment processors, shipping/fulfillment partners, IT service providers)


      • Third parties for marketing only if you opt-in


      • Legal or regulatory authorities if required by law


      • In connection with business transfers (e.g. merger or sale) under confidentiality


      All third parties are bound by contractual obligations to maintain confidentiality and to use your data only for the services they provide.


      6. International Transfers


      If we transfer data outside Kenya, we will ensure that:


      The recipient country has adequate data protection laws, or we implement suitable safeguards (contracts, binding corporate rules, etc.), or you have explicitly consented.


      7. Data Retention


      We will retain your personal data only as long as necessary for the purposes it was collected, including to:


      • Fulfill orders and customer service


      • Comply with legal obligations


      • Resolve disputes


      Once data is no longer needed, it will be securely deleted or anonymized.


      8. Your Rights as a Data Subject


      Under the Kenya Data Protection Act, you have the following rights:


      • Right to be informed – we must inform you how your data is used.


      • Right of access – you can request access to your personal data held by us.


      • Right to rectification – correction of inaccurate or incomplete data.


      • Right to erasure / deletion – in certain circumstances you may request data be deleted.


      • Right to restrict processing – e.g. where data is contested.


      • Right to object – especially for direct marketing.


      • Data portability – where applicable, to receive a copy of data in a structured, commonly used format.


      • Right to withdraw consent at any time (for processing based on consent).


      To exercise your rights, please WhatsApp us at +25440257276. We aim to respond within the time frames required by law.


      9. Cookies and Tracking


      We use cookies and similar tracking technologies to:


      • Enable basic website functionality


      • Analyze usage and improve our site


      • Provide personalized content or advertising (only with your consent)


      You may set your browser to refuse non-essential cookies or opt out via our cookie consent tool. Essential cookies required for site function will still operate.



      10. Security


      We implement reasonable technical and organizational measures to secure your personal data against loss, unauthorized access, alteration, or disclosure. Measures include:


      • Encryption of sensitive data


      • Secure servers and access controls


      • Regular audits and security assessments


      11. Children


      Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us so we can delete that data.


      12. Changes to This Policy


      We may update this Privacy Policy periodically. When we do, we will notify you as required (e.g. via WhatsApp or prominent notice on our site).


      13. Complaints, Questions & Contact


      If you have any questions or wish to exercise your data protection rights, or if you are unhappy with how we process your data, you may:


      WhatsApp us at: +254740257276




      By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.







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